Support
Contact us
We are here to help and answer any questions you may have about us, how to use our plugins, licensing, and more.
Experiencing a bug? Let us know in our bug reports form! Please give us as many details as possible, and in the future you may find it fixed in our Changelog.
Have feature requests for our plugins? Let us know! We are always open to your ideas. We publicly post our Development Roadmap so you know what we're working on.
Help
FAQ
Check here first! We may have already answered your question.
You can report bugs here, in our bug report form. Thank you for helping us make our software better.
Purchasing a FlickSwitch Audio plugin grants you a perpetual license that can be activated on up to 3 devices at once. We are happy to help with deactivating one of your authorizations when switching to a new device. You must be connected to the internet to activate your license, but a connection is not required for plugin use afterwards.
Yes! We offer a fully-featured 7 day free trial for our plugins. This is so you can first check that it works on your device, and more importantly discover whether or not the plugin is for you! After 7 days the plugin will no longer function until purchased, and this time period cannot be reset. You can find more information in our Terms & Conditions.
We have partnered with the incredibly safe and fast platform FastSpring for all payments. Not only is it easy for you to checkout with a secure transaction - this means we accept major credit cards, PayPal, Google Pay, Amazon Pay, and even wire transfers.
On purchase of any plugin you will be emailed instructions and taken to a download page in which you can select the correct installer for your device.
Yes! We absolutely have manuals; you can access them on our manuals page.